This conference explored the importance of knowledge management for
diplomacy and how diplomatic services might benefit from different
knowledge management techniques. Topics covered included the importance of
institutional memory for diplomatic services, ways to activate and use that
memory, and practical tools and techniques for knowledge management in
diplomacy.

This conference explored the importance of knowledge management for
diplomacy and how diplomatic services might benefit from different
knowledge management techniques. Topics covered included the importance of
institutional memory for diplomatic services, ways to activate and use that
memory, and practical tools and techniques for knowledge management in
diplomacy.

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